Wages and income error message something went wrong

Forum|Forum|2 years ago
April 2, 2024
4 replies
30 views

In wages and Income I am saying yes to Did you have any self-employment income ? and I get the error message "Something went wrong" I have cleared cache tried a different browser and a different pc

TurboTax Deluxe Online

DawnC

Level 15

You can answer NO there, even though you do have Self Employment income to enter. You should be able to enter SE income in the Deluxe version, but if you need to deduct any expenses, you will need to upgrade to the Premium version. I think that is why TurboTax is not cooperating with you at the moment.

You can click Start next to Self-Employment Income in the Wages and Income section, or search for Sch C to be taken to that section.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

HeatherMatAuthor

Level 2

Hello and thank you for your reply, DawnC! Still getting the same error message. Once I click the Yes button on the page about adding Self-Employment income, it gives me this page. I have upgraded my product and even then, still get this message. Have cleared browser history and changed browsers and even tried on another computer.

Help!

Thanks a lot.

DaveF1006

Level 15

If you keep receiving this message, it may be best to clear and start over. Sometimes starting fresh may clear up some of the cobwebs that sometimes become persistent in the program.