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Level 5
April 4, 2022
Question

w2 import

  • April 4, 2022
  • 1 reply
  • 10 views

After you type the control number (box 6) and next , does the import happen automatically?

I entered the control number and then hit continue or next and the next screen still needed to be manually entered.  I followed the process in that video instruction and it took me to same place that i had already started a w2, but just a new one, so it must import after you put in control number if it recognizes it.  Maybe it doesnt recognize mine so i need to enter this manually?  

 

My control number on the w2 has 2 rows. Do i just use the first row?  It is a NJ w2.

    1 reply

    Katina S
    Level 8
    April 5, 2022

    Try deleting your browser's cookies. Please see this Turbo Tax FAQ regarding  How to delete cookies! If that doesn't work, try using a different browser all together. 

     

    @gmott18

    gmott18Author
    Level 5
    April 8, 2022

    It has something to do with the 2 row control number. Turbo Tax just doesnt recognize it. I entered it manually. i tried all combinations. It worked last year for a PA W2 and a bigger company. Must be the smaller NJ company.