W-2s with wrong tax year

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Many have commented on the issue of the 2025 tax version of Home and business printing W-2s with the year 2024. I understand the updates eventually took care of the issue but I completed and mailed the W-2s to SSA. Does anyone have any suggestions to resolve? Customer service was of no help. Correcting will be messy!

TurboTax Home & Biz Windows

MaryK4

Alumni - Intuit

Can you clarify if you are referring to Quick Employer Forms? Quick Employer Forms (QEF) is primarily designed for electronic filing (e-file) of W-2 and 1099 forms with the SSA and IRS, not for generating paper copies for mailing. When using QEF, Copy A is transmitted electronically, meaning you do not need to mail paper copies to the SSA. See Quick Employer Forms FAQs.

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GeoDAuthor

Level 2

W-2s were prepared with TURBOTAX, printed and mailed to SSA. No electronic forms or filing was used. This is for a small business, 3 employees. I reviewed the numbers but completely missed the W-2 stating 2024 vs the correct 2025. The W-2s read as 2024. All the back up forms read as 2025. At least last year, the forms had a "DRAFT" watermark on them warning you not to use them until finalized.

PatriciaV

Alumni - Intuit

While TurboTax Home and Business was updated to correct the issue in January, neither Home and Business nor Quick Employer Forms support W-2 corrections.

The QEF FAQ recommends using SSA Business Services Online (SSA-BSO) for corrections. As a paper filer you cannot submit these forms to the agency electronically. Instead, you may use SSA-BSO to fill in the forms W-2c and W-3c, then print and mail them to employees and the agency. Confirm this treatment with SSA-BSO customer service before creating an account.

Relevant guidance from the IRS and SSA for filing your Forms W-2c and W-3c:

From the IRS instructions for Forms W-2 and W-3, the rules for paper filers: "If the original Form W-2 was permitted to be filed on paper and you filed on paper, then you must file on paper any Form W-2c correcting that form."

From SSA - Helpful Hints to Forms W-2c/W-3c Filing:

File Forms W-2c (Corrected Wage and Tax Statement) and W-3c (Transmittal of Corrected Wage and Tax Statement) as soon as possible after you discover an error. Also, provide a Form W-2c to the employee as soon as possible.
To correct a Form W-2 you have already submitted, file a Form W-2c with a separate Form W-3c for each year needing correction.
File a Form W-3c whenever you file a Form W-2c, even if you are only filing a Form W-2c to correct an employee's name or Social Security number (SSN).
Follow the General Instructions for Forms W-2c/W-3c

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