TurboTax

File with experts
File your taxes
Experts at your fingertips

An expert helps with your taxes, or does them for you
TurboTax Expert Full Service

TurboTax Expert Assist

TurboTax Self-Employed
Prior year taxes
File myself
File myself
Do it yourself

We'll guide you step-by-step
TurboTax Do It Yourself

TurboTax Self-Employed

TurboTax Desktop
TurboTax Free

Activate your product

Prior year taxes
Business
Business
Business taxes

Get your T2 corporate return done right, your way
TurboTax Business

TurboTax Business Desktop
Tax situations
Tax situations
Tax situations

Find extra guidance for your big life moves
For investors

For 25 and younger

For self-employed

For new to Canada

For life changes
Resources
Resources
Resources

Explore tax tools, get tips, and read reviews
Personal income tax calculator

RRSP savings calculator

Learning hub

TurboTax support (FAQ)

TurboTax community
Pricing

Level 2

Question

W-2 problem

Forum|Forum|6 years ago
February 13, 2020
1 reply
0 views

I cannot get the w-2 boxes to accept any entries

W-2

Level 14

Are you trying to enter you W-2 information manually or by download/picture?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

phipps170Author

Level 2

Manually

Level 14

This may be an issue with your web browser. Clear your browsers cookies and cache then reboot your computer.

To enter your W-2s follow these steps:

With TurboTax open select the wages & income tab.
Scroll down to the line Job(W2)
Select add/edit
On the page Here's your W-2 info select Add a W-2
Follow the prompts to add a new W-2

If this does not solve the issue post a reply for additional help.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"