virginia 4684

Forum|Forum|1 year ago
March 10, 2025
1 reply
8 views

Turbo Tax lifetime user and all I can say is dissapointing. I've been trying for weeks to file and it says form 4684 isn't ready?? I've clicked the link and cannot find anything? And I have paid already to file or I would go elsewhere. This is terribel.

SabrinaD2

Alumni - Expert

As of now, Form 4684 should be available in TurboTax. Here’s how you can access it:

TurboTax Online:

Sign in to your TurboTax account. Be sure you are signed into TurboTax for Step 2 to work:
Click on Deductions & Credits related to casualty losses section.

Reach back out if there is still a concern

Complete information on the screen Tell us about your casualty loss or theft - then fill information
. TurboTax will guide you through completing Form 4684.

twotrapAuthor

Level 2

Just went back in and it still won't let me file. It says due to federal legislation recently passed the allowable claim has changed on 4684. We are working on updates and have them abaible as soon as possible?? Then I put on there to only file federal for the time being and it comes back saying your transmission didnt go thorough and it says our records indicate you are not entiltiled to e file one or more formsets??? What?? I've always used turbotax I'm getting frustrated and have paid over $200 to file?

LeticiaF1

Level 12

I would like to take a deeper look at this. However, I need a diagnostic file, which is a copy of your tax return that has all of your personal information removed. You can send one to us by following the directions below:

TurboTax Online:

Sign into your online account.
Locate the Tax Tools on the left-hand side of the screen.
A drop-down will appear. Select Tools
On the pop-up screen, click on “Share my file with agent.”
This will generate a message that a diagnostic file gets sanitized and transmitted to us.
Please provide the Token Number that was generated in the response.

TurboTax Desktop/Download Versions:

Open your return.
Click the Online tab in the black bar across the top of TurboTax and select “Send Tax File to Agent” *
This will generate a message that a diagnostic copy will be created. Click on OK and the tax file will be sanitized and transmitted to us.
Please provide the Token Number (including the dash) that was generated in the response.

*(If using a MAC, go to the menu at the top of the screen, select Help, then, “Send Tax File to Agent”)