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VinuthaMAnswer
Alumni - Intuit
Jun 1, 2019 4:47 AM UTC

Thank you for using Turbotax. May i know which version of Turbotax application you are using. To check the version go to help menu of turbotax and select About turbotax 2016. In the popup got o components and check the Turbo.exe version if it is not 2016.20.13.340 please do update turbotax and try to efile again.

1 reply

VinuthaMAnswer
Alumni - Intuit
Jun 1, 2019 4:47 AM UTC

Thank you for using Turbotax. May i know which version of Turbotax application you are using. To check the version go to help menu of turbotax and select About turbotax 2016. In the popup got o components and check the Turbo.exe version if it is not 2016.20.13.340 please do update turbotax and try to efile again.