Using MacOS 10.15.7 Extracting update stops at approximately 95%. Cannot cancel. Attempted update multiple times. How do I load update or skip update?

[npierson7]

Most likely it is updating the unemployment exclusion. You can skip it for now and update it before you file your return if you received unemployment compensation in 2020. 

[ejbrosius]

Having the same problem, updating stuck extracting at 95%.   How can I skip the update?   There's no skip option I can see.

MacBookPro:  MacOS Mojave 10.14.6 

[krogmantax]

After I tried unsuccessfully to bypass the update, the extraction completed many minutes later while I was trying to find the turbotax support phone number.

[macuser_22]

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@ejbrosius wrote:

Having the same problem, updating stuck extracting at 95%.   How can I skip the update?   There's no skip option I can see.

MacBookPro:  MacOS Mojave 10.14.6 

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Just wait - maybe a half hour or so.

[LindseyLO]

Have you tried clearing your cache before updating? This may help. Help with doing so has been provided by clicking here.

[ejbrosius]

Thanks.  I did end up waiting about an hour, then it seemed to finish extracting.  So I'm all set.  Thanks

[davehtx]

Hey Intuit, how is it acceptable to take an hour to extract an update that we cannot opt out of?

[linlin64]

Completely agree. This is a bug that needs fixing.