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Level 2
March 20, 2021
Question

Using MacOS 10.15.7 Extracting update stops at approximately 95%. Cannot cancel. Attempted update multiple times. How do I load update or skip update?

  • March 20, 2021
  • 8 replies
  • 47 views
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    8 replies

    Level 10
    March 20, 2021

    Most likely it is updating the unemployment exclusion. You can skip it for now and update it before you file your return if you received unemployment compensation in 2020. 

    Level 2
    March 27, 2021

    Having the same problem, updating stuck extracting at 95%.   How can I skip the update?   There's no skip option I can see.

    MacBookPro:  MacOS Mojave 10.14.6 

    Level 2
    March 27, 2021

    After I tried unsuccessfully to bypass the update, the extraction completed many minutes later while I was trying to find the turbotax support phone number.