3689155
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

US Expat in UK cannot upgrade to Deluxe with US credit card!

It's June 15 and our expat deadline for us living abroad.  I am at the end of the 'free' online service and because I have a foreign bank acct (under $10K) you are requiring me to upgrade to Deluxe.  I have a US credit card with BoA for 25 years I have lived here. It it registered, of course, to my UK address so they know where I am. I have no living US relative any longer and it is deceitful to use a US address where you do not reside.

I wanted to finish my taxes today. I don't get why I need beyond the basic one anyways. In the past few years I have been buying the CD from Amazon.com and they shipped it to me. Pricey, but they took care of it being done correctly.  BEFORE THAT, we used to be able to download from DIGITAL RIVER IRELAND the digital form of any of the products. What happened to that choice?   

 

It is poor advertising to say expats can do their taxes only to find out after completing them, that you have no access to the paid software.

 

Can I get a digital purchase sorted? Back in the early 00's there used to be an option to contact Intuit to get a download.  Help please?  I am happy to pay having wasted all this time today. If you are not going to help expats, you need to be up front about it.

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
JotikaT2
Employee Tax Expert

US Expat in UK cannot upgrade to Deluxe with US credit card!

Please see this link to download the 2024 TurboTax Desktop product.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question