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GMJ1701
Level 2
Feb 19, 2023 8:46 PM UTC
Question

'Upload W2' feature bugged?

This is the first time I've seen the option to upload a W2 (in PDF form) into TT. Sounds pretty nifty, so I just gave it a try.

 

Unfortunately, it completely botched the numbers for both mine and my wife's @w234_2. Literally, NONE of the numbers TT showed me matched what was actually on the form. I had to go back and manually correct every single data field besides name/mailing address.

 

Anyone else experiencing this?

    5 replies

    TerukoL
    Level 13
    Feb 22, 2023 4:20 PM UTC

    Could you please verify if you took a picture of your W2 with your phone and then uploaded it to your TurboTax account?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    GMJ1701Author
    Level 2
    Feb 22, 2023 7:49 PM UTC

    I did not use my phone. I opted to upload a PDF file of my W2.

    MichelleLO
    Level 15
    Feb 22, 2023 9:43 PM UTC

    Are you using TurboTax Online or TurboTax CD/Download software?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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