upgrading from desktop to Live

Forum|Forum|3 years ago
April 7, 2023
3 replies
24 views

I bought TurboTax from Costco and started preparing the tax. Now I am thinking of using LiveAssisted. How can I get the refund for my desktop version? Costco will not give refund since it is already activated. Also live assisted, how many filings can I use? Is it for each? I have 2 fed and 2 state(CA).

xmasbaby0

Level 15

With online TurboTax you get ONE return per fee---very unlike the CD/download with which you can prepare and e-file up to five federal and state returns. And....you pay separately for federal and state. So---if you have more than one return to prepare---you might want to re-consider switching to online. We can answer a lot of questions here in the user forum.

Here is a link to the fees for using online Live:

https://turbotax.intuit.com/personal-taxes/online/

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

KatrinaLO

Level 14

TurboTax Live includes help from a tax expert when you need it, and the option for a final review of your return. There are two ways to add these benefits. Please see the Help Article here for assistance.

@VSN7

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