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dj1997
New Member

Updates take so long

I'm using Turbotax 2022 purchased at Costco downloaded onto a 2020 iMac running Ventura 13.2.1. Why do updates take so long just to open my return that I'm working on? I have been waiting for nearly an hour, and I have fast internet. When I right click on the TT icon, it shows that it is updating. Does it seriously take that long? How can I fix this? I can't be encountering this every time I go to open the program.

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2 Replies
dj1997
New Member

Updates take so long

Ok, I figured something out. Hopefully it will help someone else. 

You can't open directly from the .tax file. It will prompt you to update, but it will take forever. I closed out of that and then just opened from the TT2022 icon. That downloaded the updates and then I was able to install them. 

CarissaM
Expert Alumni

Updates take so long

Thank you for providing how you were able to get the system to update. 

Please let us know if we can further assist you. @dj1997 

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