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Level 1
November 15, 2019
Question

Update Credit Card Information

  • November 15, 2019
  • 2 replies
  • 16 views

I entered my new credit card information but the system kept working for a few minutes without a confirmation.  Balls circling on my screen for a few minutes.

This is the second time I have entering the new information.

How do I talk to a real person to resolve this issue.

John 

    2 replies

    DoninGA
    Level 15
    Level 15
    November 15, 2019

    Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
    Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

    Level 2
    November 21, 2019

    System responded I would have 1.25 hour wait time for response.  I will buy at store.