update before e-file fails

Forum|Forum|4 months ago
February 23, 2026
1 reply
5 views

Intuit asks me to give permission to change settings on my computer, but won't accept my pin, and won't let me change it. I want to file. This problem has never happened before to me, and I am a VERY old customer. How do I fix this problem?

CatinaT1

Level 15

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

PaulPatruno

Level 2

Error message

FAILED_VALIDATION. There is an update available... but after the update, The same error message pops up

CatinaT1

Level 15

You may need to do a manual update.

Try clearing your Cache and Cookies and then try this link instructions.

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

update before e-file fails

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