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Level 1
June 1, 2019
Question

Unlock my user id

  • June 1, 2019
  • 1 reply
  • 5 views

Issue continues for 2 days.  I updated my profile to my new address, email, etc.  My user id was somehow changed to my email address.  I cannot correct nor  you attempted to login too many times and your account is locked for 15 minutes.  I wait longer than 15 minutes and try again and get the same message.  Have called Help line and they could not help me.

1 reply

Level 5
June 1, 2019