- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can I permanently lock my password so I don't have to change everytime?
Topics:
posted
June 1, 2019
12:15 AM
last updated
June 01, 2019
12:15 AM
Connect with an expert

Do you have an Intuit account?
You'll need to sign in or create an account to connect with an expert.
1 Reply
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Can I permanently lock my password so I don't have to change everytime?
Unfortunately you cannot lock your password.
In many cases this is occurring because an incorrect user id is being used to attempt to login. This is occurring because your browser remembers certain information and as you begin to type your user id it pre-fills the incorrect user id. Please try the steps below to determine if this is what is causing the password reset.
- Go to the Login screen on TurboTax.com and select the I forgot my User ID or password option to sign back into your account.
- Once you successfully reset your password and get logged into your account select My Account > Account Settings.
- Once in account settings select Profile and verify your User ID
June 1, 2019
12:16 AM
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post