Unauthorized Charges

11 replies
64 views

I would like to know, why out of the blue, I would recieve a random unauthorized charge of $3.74 accessed to my checking account today? Also why is it so hard to get customer service help with issues?

Not A Product Question

VolvoGirl

Level 15

Who charged you? What is the description?

xmasbaby0

Level 15

Was it a charge---or was it a little deposit? The IRS is sending out small deposits to pay interest for delayed refunds

https://www.irs.gov/newsroom/13-point-9-million-americans-to-receive-irs-tax-refund-interest-taxable-payments-to-average-18-dollars

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Shonice1

Level 2

I did not make any changes on my account. I did not login into my account earlier this morning but I got a email saying I did.

PhillyDan

Level 2

I would like to know why I was charged 170.00 out of my checking account for no reason.

VolvoGirl

Level 15

Were the fees suppose to come out of your refund?

Sounds like the IRS is taking too long to send your refund or reduced it. See What if the IRS reduces your refund or delays it.
https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-turbotax-fees/00/26313

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-turbotax-fees/00/26102

You should have received about 4 emails asking for the fees. If you don't pay they will debit your account. You had to agree to it. Check your spam folder for emails.