Unable to upgrade desktop version

Forum|Forum|6 months ago
February 1, 2026
1 reply
61 views

I downloaded the basic version of Turbotax Canada. I am trying to upgrade to the premier version. It is hung on trying to log me in. What can I do?

TurboTax Basic Windows

Best answer by xmasbaby0

This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca https://turbotax.intuit.ca/tax-software/index.jsp

xmasbaby0

Answer

Level 15

This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-ca https://turbotax.intuit.ca/tax-software/index.jsp

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**