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Level 2
July 8, 2020
Solved

unable to update

  • July 8, 2020
  • 1 reply
  • 5 views

I tried to download the Premier 2019 Mac version to my Mac Air Book. After I though my download was finished. However when I clicked on the app, it said We recommend these update. After I clicked Install update, it said Update Error!. The only click I could do here is Cancel Update and the app closed itself. My operating system is macOSHigh Sierra 10.13.6, 4 GB memory, should work. Please help!

    Best answer by MandyJeff

    SOLVED, switched from WiFi to broadband and it went through.

    1 reply

    MandyJeffAuthorAnswer
    Level 2
    July 8, 2020

    SOLVED, switched from WiFi to broadband and it went through.