Unable to Leave County field blank for Foreign Country Principal Residence

[hpccpatest]

When using EasyStep via Turbotax Desktop 2023, I am unable to proceed to the next step as my principal residence is in a foreign country.

The instructions say to leave the 'county' field blank when your principal address currently is in a foreign country. However, the software is not letting be proceed.

Please see the attached images for reference.

I am unable to file my tax returns due to this, is there way I can override this to proceed? Thanks.

[DaveF1006]

To look at this in detail, we would like to see a diagnostic copy of your return. The information in this file is a sanitized copy meaning there is no personal information, only numbers so that we can troubleshoot in depth, check for calculation issues, and to see how certain items are applied. Here is how to order. 

For Turbo Tax online, go to tax tools>tools>share my file with agent.  When this is selected, you will receive a token number.  Respond back in this thread and tell us what that token number is. 

If you use the desktop version, go to the black stripe at the top of the program>online>send tax file to agent. Once you receive the token number, reply back in this thread and let us know what that token number is.

[hpccpatest]

There are multiple posts with this error in the past years but no resolution yet:

https://ttlc.intuit.com/community/state-taxes/discussion/califo[product key removed]ipal-residence-i...

https://ttlc.intuit.com/community/state-taxes/discussion/cannot-progress-beyond-principal-residence-...