Unable to efile

Forum|Forum|6 years ago
May 2, 2020
8 replies
44 views

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

TurboTax Deluxe Online

A

Anonymous

some burner phones and others like Tracfone don't work.

are you enter only the last 10 digits in the phone number

https://support.turbotax.intuit.com/contact/

T

tinastone1

Level 2

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.

I do not have a US phone number. I looked on the message board, which suggested entering a dummy number, so I entered [phone number removed] and it still won't transmit. It's also requiring I enter a US phone number.

J

JohnVisser

Level 2

I am having the same problem, deadline tonight, have to file electronically! Any help will be greatly appreciated.

My msg

Your transmission didn't go through

We could not e-file your return for the following reason:

The Intuit Electronic Filing System is having difficulty recognizing the data in the return you are sending. To ensure you have the latest version of TurboTax, wait 24 hours to update your program automatically. If you still can't transmit your return, go to www.support.turbotax.com for a solution or workaround. In some cases, you may need to file your return by mail. - 601ERRV:5, CustHdr_17 - ?:? - Invalid SMS Number. Must be between 10 and 10 digits.