Uber discount not applying

[sjc31xx]

Used the link from my uber driver app, still no discount

[NoahL · Accepted solution]

Normally if a third-party is offering a discounted price, you'd need to Clear and Start over any progress you've made, and be sure to sign out of your account. Go to the page offering the discounted price, and make sure you go to TurboTax through their page.

That should then apply the discount to your return for you.

Luckily since you're a Self-Employed user, you can contact us and speak to a live agent who can go about applying that discount for you.

We don't have a single, all-purpose phone number. Instead, we have many different numbers, depending on what you need help with.

Follow these instructions to connect with a TurboTax Expert who is specially-trained to handle your unique question or concern. Live help is available from 5:00 AM to 9:00 PM Pacific, seven days a week.

If you're using TurboTax Online:

1. Sign in to your TurboTax account if you're not already signed in.
2. Click Contact in the upper-right corner of your screen.
3. Ask your question.
4. Talk one-on-one with a live TurboTax Expert, CPA, or enrolled agent (requires the PLUS add-on if using Federal Free Edition).

If you're using the TurboTax CD/Download software or can't sign into your TurboTax account, click here to contact us. Ask your question, click Continue, and follow our onscreen instructions.

[lyrod28]

That should then apply the discount to your return for you.

Luckily since you're a Self-Employed user, you can contact us and speak to a live agent who can go about applying that discount for you.    

This is stated above but yet not honored by Turbo tax when I called. Discount is not working and they said they cannot apply the discount for me, yet it states it here in their responses.

[ee-ea]

https://ttlc.intuit.com/replies/4652791

[kellykero]

From Uber:

Important dates

• February 28, 2019: Deadline for free federal and state filing with TurboTax Self-Employed, 50% off TurboTax Live Self-Employed
• April 15, 2019: Deadline for free federal filing with TurboTax Self-Employed or 50% off TurboTax Live Self-Employed (state not included)
• April 15, 2019: Tax Day

Between 12/1/18 and 2/28/19 (11:59pm PT), sign up to file your 2018 federal and state returns online for free with TurboTax Self-Employed or 50% off TurboTax Live Self-Employed.

Between 3/1/19 and 4/15/19 (11:59pm PT), sign up to file your 2018 federal returns online for free with TurboTax Self-Employed or 50% off TurboTax Live Self-Employed (state not included after 2/28/19).