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sking10
Level 4
Apr 2, 2025 12:33 PM UTC
Question

Two user IDs with same email

I have two different user IDs with the same email and phone number. I am not sure how and when I created two different ones. Does it matter if I am filing my returns on Turbo Tax for the first time?

    3 replies

    JohnB5677
    JohnB5677
    Alumni - Intuit
    Apr 2, 2025 12:42 PM UTC

    It will not make a difference the first time.

    However, you must use the same ID and Password next year to access previous year data.

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    sking10Author
    Level 4
    Apr 2, 2025 1:39 PM UTC

    @JohnB5677  Thanks. I was just curious does Turbo Tax support multiple user IDs even with the same email address?

    JohnB5677
    JohnB5677
    Alumni - Intuit
    Apr 2, 2025 1:48 PM UTC

    Yes, you can e-file up to five federal returns using the same email address or phone number with personal tax return preparation products. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
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