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porsha864
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Turn took there payment twice

 
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4 Replies
Kat
Level 15
Level 15

Turn took there payment twice

If you have duplicate charges for your TurboTax fees, please contact TurboTax Customer Support during business hours.  TurboTax will gladly refund any duplicate charges.  See the TurboTax FAQ below for more info.


"Why was I double-charged or billed twice?"

https://ttlc.intuit.com/replies/3300086

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

Turn took there payment twice

I have a similar issue but it is impossible to get in touch with Turbo tax. I can only get in touch with an AI, then I am put on hold indefinitely. Anyone had luck reaching turbo tax regarding duplicate charges. 

 

Turn took there payment twice

@bodelano0001 

 

How can I see my TurboTax  fees?   

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

 

 

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

 

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

 

 

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Turn took there payment twice


@bodelano0001 wrote:

I have a similar issue but it is impossible to get in touch with Turbo tax. I can only get in touch with an AI, then I am put on hold indefinitely. Anyone had luck reaching turbo tax regarding duplicate charges. 

 


You will need to contact TurboTax support for this issue.  Use the key words Billing Issue

 

 

See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number...


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

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