Turn took there payment twice

Forum|Forum|7 years ago
June 6, 2019
4 replies
36 views

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TurboTax Live Deluxe Online

Kat11_2

Alumni - Champ

If you have duplicate charges for your TurboTax fees, please contact TurboTax Customer Support during business hours. TurboTax will gladly refund any duplicate charges. See the TurboTax FAQ below for more info.

"Why was I double-charged or billed twice?"

https://ttlc.intuit.com/replies/3300086

*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***

bodelano0001

Level 2

I have a similar issue but it is impossible to get in touch with Turbo tax. I can only get in touch with an AI, then I am put on hold indefinitely. Anyone had luck reaching turbo tax regarding duplicate charges.

xmasbaby0

Level 15

@bodelano0001

How can I see my TurboTax fees?

https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online

No one in the user forum can resolve a billing issue. If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help. Do not use the word “refund.”

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**