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Level 2
February 21, 2021
Question

Turn off badges

  • February 21, 2021
  • 2 replies
  • 14 views

Hi, I don’t wanna get notified for ike I posted 5 responses. I wish TurboTax would allow customers to turn off this  community engagement system. Anybody know how to do it? I don’t see any options for opting out of badge notification emails. Thanks! ✨

2 replies

zaleraAuthor
Level 2
February 21, 2021

Oops found it 😊

Level 3
March 20, 2021

Yeah, I found it too. There's a section for Email Notifications under our Profiles. Under that, there's an item called "Badges I earn".  I have 'NEVER' selected from the dropdown box. Apparently that means 'Never mind what the user wants, we're gonna email you these badges anyway', because I still get them. And yeah, I saved the profile -- about two months ago.

Level 2
October 8, 2021

I have Badges turned-off in my Notification settings, but they still clutter-up my Notification feed.  Is there really no way to turn-off this noise and clutter?!

DoninGA
Level 15
Level 15
October 8, 2021

@RickG_123 wrote:

I have Badges turned-off in my Notification settings, but they still clutter-up my Notification feed.  Is there really no way to turn-off this noise and clutter?!


Under Subscriptions & Notifications>Notification Settings>Email Notifications>Badges I earn

You have selected Never and then clicked on Save?

 

Level 2
October 13, 2021

Yes, I had made that setting and saved it, but they're still showing up in my Notification feed (bell symbol in the upper-right corner of the page when logged-in).