Turbotax Software issues

smatam13 · ‎February 19, 2022

Tax software is looping around and never gets out of asking repeated questions. Thanks.

AliciaP1 · ‎February 19, 2022

Can you clarify which questions or forms its asking about?

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smatam13 · ‎February 20, 2022

It is asking me about Following repeating

1. did you receive a form 2439 for 2021?

2. Any Straddles or section 1256 contracts?

3. Incentive Stock options

4. did you sell any investments in 2021?

5. Did you have investment losses you could’nt claim in 2020?

I answered ‘no’ to each of these questions.

DoninGA · ‎February 20, 2022

@smatam13 wrote:

It is asking me about Following repeating

1. did you receive a form 2439 for 2021?

2. Any Straddles or section 1256 contracts?

3. Incentive Stock options

4. did you sell any investments in 2021?

5. Did you have investment losses you could’nt claim in 2020?

I answered ‘no’ to each of these questions.

This is a known problem when using the Investment section of the program.

See this TurboTax support FAQ - https://ttlc.intuit.com/community/income/help/why-am-i-stuck-in-a-loop-in-the-investment-income-sect...