Turbotax refuses to launch_
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Announcements
TurboTax has you covered during Covid. Get the latest stimulus info here.
cancel
Showing results for 
Search instead for 
Did you mean: 
wenjiecao
Level 2

Turbotax refuses to launch_

2020 Turbotax refuses to launch on desktop [edit].

12 Replies
SweetieJean
Level 15

Turbotax refuses to launch_

multiple post

wenjiecao
Level 2

Turbotax refuses to launch_

Yes! But a lot more multiple tries, a lot more multiple fails!

After a month, still can't activate my Turbotax!   

NCperson
Level 15

Turbotax refuses to launch_

if you are stuck at activation, do you have a new computer (purchased after 10/10/21) loaded with Windows Version 2H02? 

 

change the resolution to 800x600 , launch TT and activate, change the resolution back to its original settings. 

wenjiecao
Level 2

Turbotax refuses to launch_

It's hard to believe Turbotax won't activate if a computer purchased later than ""purchased after 10/10/21) "!

October 10, 2021?    Or October 21, 2010?  

Thank you!

wenjiecao
Level 2

Turbotax refuses to launch_

It's so hard to believe TurboTax won't activate if computer purchased after October 20, 2020!

It's that's the case, it's the software's most stupid bug in computer history!   Even the minimum wage makers won't have made such stupid mistakes/bugs!   

VolvoGirl
Level 15

Turbotax refuses to launch_

Did you ever get it activated like the first time?  I got a new Windows 10 laptop for Christmas and Turbo Tax runs fine on it.  

 

How to activate the Desktop program
https://ttlc.intuit.com/community/tax-topics/help/activating-turbotax-cd-download-software/00/852971

 

Make sure your computer is the same way when you originally installed it. Like with no flash drives plugged in or plugged in if one was. Even a printer plugged in or not. It asked me again so I just closed the program and took out a flash drive that was plugged in and tried again. It worked.


Asks for Activation at every launch
https://ttlc.intuit.com/community/tax-topics/help/turbotax-2019-requests-license-activation-at-every...

wenjiecao
Level 2

Turbotax refuses to launch_

Over a month or so, after tried 20 times?    Hours, days, nights,  still the silly Turbotax refused to activate!   

 

wenjiecao
Level 2

Turbotax refuses to launch_

Yes, my computer is pretty new!   

VolvoGirl
Level 15

Turbotax refuses to launch_

Have you called support yet?

Contact Customer Service
5am-9pm Pacific Time
7 days a week
https://support.turbotax.intuit.com/contact/

What is the Turbo Tax phone number
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

NCperson
Level 15

Turbotax refuses to launch_

@wenjiecao - try reducing the screen resolution to 800x600, launch TT, activate, and then change the resolution back to its original settings

wenjiecao
Level 2

Turbotax refuses to launch_

No printer connected, no flash drives, no external HD......... All other softwares, Apps work fine!

Except TurboTax, over a month, refuses to launch, refuses to activate!  

I had used TurboTax for near 20 years!  

NCperson
Level 15

Turbotax refuses to launch_

@wenjiecao so did you try this???

 

try reducing the screen resolution to 800x600, launch TT, activate, and then change the resolution back to its original settings

Dynamic AdsDynamic Ads
v
Privacy Settings