turbotax premier state download loop for NJ - continue on Feb 18

[ywjlesley]

Same 'looping' effect as others mentioned. Now it's Feb 18th. I am trying NJ state tax.I have tried all the actions listed in this post.

State install/e-file update loop: State not installed after installation or TurboTax needs to update...

Also confirmed the actual state form is available. I can google and found the actual form but turbo tax not working.

Please help.

[JohnW152]

First, try clearing your browser's cache and deleting your cookies, then try again.  See the TurboTax Help articles How to clear your cache and How do I delete cookies? for guidance.

If this doesn't help, see the TurboTax Help article Why am I stuck in a loop in the File section of my return?.  It’s a different procedure than what you undertook before.

[ywjlesley]

Hi,

Please note this is for the PC version NOT the online version. Thus the issue persist. And it's the issue about after downloading I cannot even open the state tax, have not got to file yet. 

Need help on the 'PC version' for windows.

[JulieS]

Yes, there is a recently updated procedure for solving this issue. Please follow this link for more.