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allana2c2
Level 2
Mar 22, 2020 1:57 AM UTC
Question

TurboTax misleading

I have been a TurbotTax user since version 1. Always used Deluxe. So, imagine my surprise when this year's version of Deluxe did NOT include state software; requires a $50 download and $20 e-file. The change should have been advertised in large caps! Conclusion: I am done with TurboTax, and will use other products from now on...

    2 replies

    NCperson
    Level 15
    Mar 22, 2020 2:05 AM UTC

    where did you buy TT this year?   For example, Amazon offers both version with and without State. 

     

    the version without State is MUCH cheaper.  It's not a change; they have offered both versions for awhile (think TX, FL, TN, etc where State has no value) 

    allana2c2Author
    Level 2
    Mar 25, 2020 7:07 PM UTC

    Staples. Price was same as last year, so assumed product was the same. My mistake. Anyway, I'm quitting TurboTax, because of pricing policy.

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