I am on the final step and trying to e-file. However, when I click "Continue", Turbotax leads me backwards in a circle. Signing out and closing my browser does not help. Please help me!
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Yes, some customers have reported this looping behaviour in the final steps of their return. Please try the following:
After re-running the Reviews and addressing any details, continue into the File section and keep going until your submit your return.
This may work, but before this solution was proposed I found my own. One of my returns is for Illinois, which cannot be e-filed. When I said "I am not ready to file" the IL return, the looping behavior ended.
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