Turbotax is a scam

[mcmar3400]

Their software will prevent you from filing a 1040A if you itemized the previous year, even if you still qualify for the 1040A in the current year. Additionally, their support system says "Closed" and you can't contact a single real human. It's all lies and BS.

And the worst part is that they have a complete monopoly on tax filing in the US. These con artists are ripping off hard working taxpayers and stealing money out of our wallets. I wish somebody would sue these bastards out of existence. They're the absolute scum of the earth. My least favorite people on earth are Adolf Hitler, Osama Bin Laden, and the Executives at Intuit. I hope they all burn in hell

[mesquitebean]

With the new tax laws everyone now uses a Form 1040 starting in 2018.  There is no Form 1040A anymore.   You used the term 1040A, but you likely were referring to "Free Edition".   The most likely cause for an upgrade from Free Edition is one of the new Schedules 1-6.

  In an Answer below I'll tell you about the 2 free products.  If you can't use the regular Free Edition,  you may qualify for the TurboTax Free File Edition, which has no form limitations, no fees, and no upgrades as long as you meet just one qualification to use it.

Yes, TurboTax Support is closed this time of night.     Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern)

[mesquitebean]

The regular Free Edition is more limited this year due to tax law changes.    If you need any of the new Schedules 1-6, for instance, then you can't use Free Edition.    You can read about the new schedules at the link below.  If you click the blue "see schedule" link there, it will show you what each schedule looks like.

https://ttlc.intuit.com/questions/4511015-what-are-the-new-schedules

Here are some common things that cannot be handled by the regular Free Edition:

     Itemized deductions
     Business or 1099-MISC income
     Sales of stocks/mutual funds/bonds
     Rental property income
     Foreign Earned Income
     HSA
     Credits, deductions and income reported on the new schedules 1–6, such as the Student Loan Interest Deduction

TurboTax also  has another free product called the TurboTax Free File Program.  It is free for both Federal and State--IF you meet just one of the qualifications.   It can handle all the usual forms without the limitations of regular Free Edition. 

You have to meet only ONE of these qualifications:

1) 2018 AGI of $34,000 or less

or

2) Eligible for EIC (earned income credit)

or

3)  Active duty military including Reservists/ National Guard with military W-2 and 2018 AGI of $66,000 or less

See this FAQ for more info:
https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

If desired, here's how to switch and start over in TurboTax Free File Program.
https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

NOTE:  If you switch to Free File Program by that method, and find out later you don't qualify,  you won't be able to go back to regular Online TurboTax in that same account.  So instead of switching that way, if you wish you could start a new account (User ID) at the Free File Program website, which would maintain the option of returning to the other Online TurboTax account, if necessary.

[chea1331]

TurboTax stole my refund, there is no live help to resolve this issue.   I did notice they grabbed all of my next years information as well, this is really scary.  They stole my last years refund at over $1,000 and they are trying to do it again.

[djmy1987]

[inappropriate message removed]