Turbotax Error Message - Taxfile Corrupted

[jeffusmc]

I purchased and downloaded Turbotax Deluxe from Amazon' to my laptop.  Have 2 problems.

Probllem #I

Started a return but it would not allow the transfer of my personal info from my 2019 return to the 2020 returna.  So I rhad to reenter personal info to move on.

Problem #2

I didn''t all my tax forms  so i only weht as far  i could before ending the session and saving the tax file. Later when attempted to resume my return TT said my tax file is corrupted and reenter a new return.  This  happened twice .

 I called the Turbo help desk 4 times.  They were less than worthess.

Anybodyelse run into this or  have a solution?

[dcasey160]

I'm having the same problem with a TurboTax Business return.

It could not read my prior year return, so I started 2020 from scratch.  I saved it and came back to it later, but couldn't open it - got "Looks like your tax file is corrupt" message.

I created a new return one more time, got farther along - then saved and quit to see if I could open it again.  Nope - got the same "your tax file is corrupt" message.

[Carol CC]

this is my second time dealing with a completed tax file being corrupted! I am no longer going to use tis program!

[Mike9241]

could be your computer!   another possibility is a complete uninstall and reinstall of the app.