TurboTax email address

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TurboTax Free Edition Online

xmasbaby0

Level 15

Email is not one of the ways to contact TurboTax.

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

dkdklee

Level 2

Turbo Tax contact SUCKS!!!! Their machine does not understand a word I say (in very plain enuncated English). Will not connect me to a live person and says "have a nice day" and hangs up.

I recieved an email from Turbo Tax that says they screwed up with the California Franchise Tax Board and the CFTB will send out a letter. The underlying tone is "if you owe them money its your problem even though you paid for Turbo Tax and it was a Turbo Tax fault we owe you nothing and whatever extra is your problem even though the problem was our fault HAHA!!!"

Not at all impressed. Dislike companies that want nothing to do with their customers other than getting money from them. May not ever use Turbo Tax again