TurboTax Desktop goes into a spin when I try to print my CA tax return after e-file

Hi, I was successful in e-filing both my fed and CA taxes. I decided to send in my CA taxes by mail and need to print out the required form. I tried both the buttons here, and the system prompt "Please wait for the forms to be printing. It will take 2-3 min. Please be patient..." Then nothing.

I have tried:

- quitting and restarting TurboTax

- quitting and restarting my computer, then TurboTax again.

Nothing works.

Out of curiosity, if the software doesn't work, are there other ways to send in your money?

- If I pay online at FTB.gov, would that link to the e-file I've made?

- if I send in the check, what form do I need, and can you leave me a link? I think it's just a 1/4 page, with mailing address, my SSN, and the amount correct? I assume I can just fill out a form to finish my CA return.

Thank you