TurboTax Bug

5 replies
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When entering major purchases for sale tax deduction, the drop down box to "Select" a state does not list any states and the user cannot type in the box. I cannot complete my return until this bug is addressed.

DoninGA

Level 15

Which TurboTax program are you using? The TurboTax online edition or the TurboTax desktop editions with the software installed on a personal computer? It the desktop editions, which operating system, Windows or Mac?

mcrutch6797Author

Level 2

Donna,

I am using the desktop Deluxe version for Mac, with most recent updates as of about one hour before running into the glitch. I am at Deductions/sales tax trying to enter the tax for a major purchase. It begins by asking me to choose which state from a drop-down box, but the box is inoperative. It has the “Select” text but nothing else states to choose from.

thank you.

Mike

DoninGA

Level 15

@mcrutch6797 OK...I am using the 2025 Premier desktop editions for Windows. When entering a major purchase State of Purchase box only has --Select-- and my state Georgia.

Did you enter your state sales taxes before going to major purchase? The state where you lived and the dates you lived there?