TurboTax and Windows Personal Vault

[RMenschel]

For the past several years, I have kept all my tax files and everything else associated with my SSN encrypted in my Windows OneDrive Personal Vault. It has worked beautifully. 

This year, I just installed TurboTax 2024 (Home and Business, by download), and it refuses to look into my Personal Vault, claiming "The path cannot be traversed because it contains an untrusted mount point." 

It worked fine in 2023, 2022, 2021.  How can I enable it to work in 2024? 

Thank you. 

[mesquitebean]

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@ RMenschel wrote:

For the past several years, I have kept all my tax files and everything else associated with my SSN encrypted in my Windows OneDrive Personal Vault. It has worked beautifully. 

This year, I just installed TurboTax 2024 (Home and Business, by download), and it refuses to look into my Personal Vault, claiming "The path cannot be traversed because it contains an untrusted mount point." 

It worked fine in 2023, 2022, 2021.  How can I enable it to work in 2024? 

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See if this other user's steps apply to you and solve your issue.  That user reported he had to first "train" it by  creating a return file on the desktop then moving it to OneDrive vault.  Then after that it apparently worked. See the steps reported in the following thread:

https://ttlc.intuit.com/community/taxes/discussion/onedrive-personal-vault/00/3402749