Turbotax activation expired after 4 installations

[acferrad]

I am trying to install Turbotax 2019 purchased at Costco on a new laptop but it says I have exceeded the 5 allowed.  By my count it is 4.  How do I get the extra 1 ?

[DawnC]

Please contact support to have your issue resolved.  

The license provided with this Software will be verified via the internet during Authentication. Authentication is limited to five (5) activations per license. This Software is not transferable. If you disable or otherwise tamper with the technical protection measures, the Software may not function properly and you will have materially breached this Agreement. You agree to keep your registration and account profile information accurate, complete, and current. Allowing or enabling others to use your license number is strictly prohibited.