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wilsonjls
Level 2
November 21, 2025
Question

Turbotax 2025 software bug

  • November 21, 2025
  • 4 replies
  • 1 view

Turbotax 2025 for MAC crashes when you click on done with income.

    4 replies

    M-MTax
    M-MTax
    Level 15
    November 21, 2025

    See https://ttlc.intuit.com/community/taxes/discussion/how-to-report-a-bug-and-error-with-turbotax-home-and-business-2022-desktop/00/3026312 (older post but the procedure is the same).

    M-MTax
    M-MTax
    Level 15
    November 21, 2025

    You can also try contacting customer support.

     

    https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US

    W
    wilsonjlsAuthor
    Level 2
    November 24, 2025

    Called them. Said there are so many bugs she wasn't suprised.  Expect lots of updates.

      M
      mpschuetze
      Level 2
      December 27, 2025

      I have same bug sighting, crash on Done with Income on MacOS Tahoe 26.2. Is there any workaround? 

        M-MTax
        M-MTax
        Level 15
        December 27, 2025
        @mpschuetze wrote:

        I have same bug sighting, crash on Done with Income on MacOS Tahoe 26.2. Is there any workaround? 

        You will likely need to hold off until an update is available (last week and this coming week being major holiday weeks I wouldn't hold my breath).

         

        The software is typically half-baked until the beginning of January, anyway, and the IRS is not accepting returns until the end of next month.

        W
        wilsonjlsAuthor
        Level 2
        December 27, 2025

        Yeah my copy tells me I have to wait until February for my CT return. That said no rush from them it appears.

        E
        eld101
        Level 2
        January 21, 2026

        I just came across this bug.....several months later and still appears it has not been fixed.

        W
        wilsonjlsAuthor
        Level 2
        January 22, 2026

        Yeah I don't see any rush to fix this.  Major bug.

        W
        wilsonjlsAuthor
        Level 2
        January 22, 2026

        Good news the update this morning fixes the crash when clicking on done with income.

          E
          eld101
          Level 2
          January 22, 2026

          I tested it first thing this morning and saw the update fixed it, but hadnt had time to reply...  Glad its fixed.  Maybe is the **bleep**ty response I left with the AI agent when I was trying to talk to an actual person j/k

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