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TurboTax 2024 update failure

I get an update failure every time I open TurboTax Premier 2024.

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5 Replies
CatinaT1
Expert Alumni

TurboTax 2024 update failure

You may need to do a manual update. 

 

What is a manual update?

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TurboTax 2024 update failure

it's happening again today.  long wait for green bar to start. estimate download time increases. after nominal 4 or 5 minutes, fails altogether. what's happening??

MarilynG1
Expert Alumni

TurboTax 2024 update failure

Try turning off all anti-virus software when updating.  This could be blocking proper transmission of the updates. 

 

Here's How to Turn Off Anti-Virus Programs

 

@InNewJersey 

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TurboTax 2024 update failure

there must be a better solution, especially in this internet environment. turning off anti-virus is too dangerous. remember, updates worked this season until today so maybe it is a TurboTax issue.

RachelW33
Expert Alumni

TurboTax 2024 update failure

Have you tried doing the manual update?  This worked for me yesterday when I had an issue updating the software.  @InNewJersey 

 

Please follow the directions in this TurboTax Help Article: Manually Update TurboTax for Windows Software

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