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Level 1
March 2, 2025
Question

TurboTax 2024 update failure

  • March 2, 2025
  • 5 replies
  • 53 views

I get an update failure every time I open TurboTax Premier 2024.

    5 replies

    CatinaT1
    Level 15
    March 5, 2025

    You may need to do a manual update. 

     

    What is a manual update?

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    Level 3
    March 15, 2025

    it's happening again today.  long wait for green bar to start. estimate download time increases. after nominal 4 or 5 minutes, fails altogether. what's happening??

    MarilynG
    Level 15
    March 15, 2025

    Try turning off all anti-virus software when updating.  This could be blocking proper transmission of the updates. 

     

    Here's How to Turn Off Anti-Virus Programs. 

     

    @InNewJersey 

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    Level 3
    March 15, 2025

    there must be a better solution, especially in this internet environment. turning off anti-virus is too dangerous. remember, updates worked this season until today so maybe it is a TurboTax issue.