I have TT 2024 H&B on Windows 10 Pro. The Microsoft updates from Patch Tuesday on 8 April 2025 have been installed. TurboTax crashes upon opening with an option to send the error message to Intuit.
How to fix:
The newest version of the file "Microsoft Visual C++ 2015-2022 Redistributable (x64)" is 14.42.xxxxxxxx. If you uninstall this then rerun the TT installer, it will offer to install the C++ for you. It installs v14.40.xxxxxx. You can now open TurboTax. You don't need to go through the full install. You can cancel the install as soon at the C++ install has finished.
I called Intuit to report this and the woman I spoke to said she couldn't help me unless I had a problem with the program. Well, the above sounds as if it's a problem with the program, but she refused to listen. I then asked for her supervisor and she hung up on me. I explained to her that I had found the fix for the problem and that I wanted to give her the information so that they could help others and she stated that she would get into trouble for taking that information.
INTUIT, WHAT SORT OF STUPID, ASININE NONSENSE IS THIS?????
