Skip to main content
Level 2
February 11, 2022
Solved

TurboTax 2021 Mac Save Bug

  • February 11, 2022
  • 6 replies
  • 51 views

When I opened last years tax file to have TurboTax convert it to this year, when saving it, the app would not let me completely change directories to save it. I am left in the original folder, but no other files or folders are seen. I can go up a level and create a folder but cannot select any other folder.

    Best answer by spacekid

    In order for Turbo Tax to use the file, it would need to be in the original file. you can save the file and then move it to a different file, however this would cause Turbo Tax to not have access to open it. 


    TurboTax 2020 desktop for Mac will let me duplicate a file, then when I go to save it, the files and folder in that folder are visible. I can go up a level and see files and folders and go into another folder and save the file in that folder.

     

    TurboTax 2021 desktop for Mac would not display the files and folders. However, when I just launched it, it downloaded and installed an update which seems to have fixed the problem.

     

    So it looks like the issue is fixed.

    6 replies

    Level 15
    February 11, 2022

    Are you using Turbo Tax Online or Turbo Tax Desktop?

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"
    spacekidAuthor
    Level 2
    February 13, 2022

    I am using Turbo Tax Desktop.

    Level 15
    February 13, 2022

    In order for Turbo Tax to use the file, it would need to be in the original file. you can save the file and then move it to a different file, however this would cause Turbo Tax to not have access to open it. 

    **Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"