2468658
When I opened last years tax file to have TurboTax convert it to this year, when saving it, the app would not let me completely change directories to save it. I am left in the original folder, but no other files or folders are seen. I can go up a level and create a folder but cannot select any other folder.
You'll need to sign in or create an account to connect with an expert.
TurboTax 2020 desktop for Mac will let me duplicate a file, then when I go to save it, the files and folder in that folder are visible. I can go up a level and see files and folders and go into another folder and save the file in that folder.
TurboTax 2021 desktop for Mac would not display the files and folders. However, when I just launched it, it downloaded and installed an update which seems to have fixed the problem.
So it looks like the issue is fixed.
Are you using Turbo Tax Online or Turbo Tax Desktop?
I am using Turbo Tax Desktop.
In order for Turbo Tax to use the file, it would need to be in the original file. you can save the file and then move it to a different file, however this would cause Turbo Tax to not have access to open it.
TurboTax 2020 desktop for Mac will let me duplicate a file, then when I go to save it, the files and folder in that folder are visible. I can go up a level and see files and folders and go into another folder and save the file in that folder.
TurboTax 2021 desktop for Mac would not display the files and folders. However, when I just launched it, it downloaded and installed an update which seems to have fixed the problem.
So it looks like the issue is fixed.
Nope. Exists in TurboTax 2022 with current updates installed. Transferred data from previous year return. After selecting "File > Save..." from the menu, the dialog will not display folders or allow one to navigate below or out of the directory containing the previous year return. However, if I instead close the window by pressing the red circle in the top left, TurboTax prompts me to save the return, and this version of the save dialog does display subfolders and allows navigating.
Thanks, for the tip, I have the same issue in 2022 on a mac, download version. The file picker is fully obscured by the save dialog so you are limited to recent folders.
Still have questions?
Questions are answered within a few hours on average.
Post a Question*Must create login to post
Ask questions and learn more about your taxes and finances.
bacaterri245
New Member
ping5
New Member
alincicum
New Member
dbe2022
Level 3
jeoriveraxxx
New Member