After loading Turbotax for first time and transferring from 2018 tax info, I could not SAVE and lost the entries. It warned me that I could not save the file. How come?
Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.
See this TurboTax support FAQ for a contact link and hours of operation -https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
They are available M-F from 5 a.m. to 5 p.m. Pacific time.
...and please let us know what the problem was. I've seen this reported on occasion, but don't what their final solution was.
Maybe a write-protected directory?
Or you logged into your computer as a Guest, and do not have write permission?
If you are using Windows 10, perhaps it's being caused by Windows Defender Controlled Folder Access: