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Level 1
Apr 6, 2020 2:10 AM UTC
Question

Turbo Visa Debit Card

What can I do to qualify for Turbo Visa Debit Card?  I saw on “FAQ” the two reasons for it to usually disqualify someone, but doesn’t seem to apply.  I was little confused on the second reason.  Can you qualify for the card if using the free version on the Turbo tax app?  Would it possibly disqualify me if I requested my card be sent to an address  different from the one on my W2’s?  I tried calling the card company directly but they ask for my card number, which I did not qualify for, when no card number is entered, the call is disconnected.  Please help!!! 

    3 replies

    SForrestLO
    Level 11
    Apr 7, 2020 2:10 AM UTC

    Please see this Turbo Tax FAQ for more information.

    Why can't I get a Turbo® Visa® Debit Card?

    https://ttlc.intuit.com/community/refunds/help/why-can-t-i-get-a-turbo-prepaid-visa-card/00/27308

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    Level 3
    Apr 14, 2020 8:23 PM UTC

    I cant check my app. To see if I got my money. It's been saying  app is down 2 days now. I want to know if I have my stimulas money

    JohnB5677
    Alumni - Intuit
    Apr 15, 2020 12:24 AM UTC

    The IRS website should be up in a couple of days.

     

    The IRS is preparing Websites to update information and check your filing status.  It is expected to be completed in mid-April.

     

    Please read what it says on the right hand side where it says “Filers: Get Your Payment”

    Get Your Payment Status

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