I have three suggestions which I think may make the software and filing better.
1. Set the form 1040E sheets so they print at the top of the first page, bottom of the second, top of the third, bottom of the fourth so that when someone prints the tax return double-sided, they will print on the top of the front and bottom of back of one page.
2. Set a reminder at the end when ready to file to remember to enter your annual government-assigned PIN if you have one and even provide a link to enter it since it's a little obscure. I know it was user error at midnight, I thought I had, and my return was rejected. Just would lessen frustration users already have over this annual task and maybe would result in fewer calls to your help desk.
3. When entering all the items for charity, could you repeat the date of gift in the next entry so that doesn't have to be entered for every item. Then allow for a change of date if necessary for the next 'delivery,' and repeat that date since there usually is more than one item given to a charity, and multiple times during a year.
Also, I miss It's Deductible.
Can you be more friendly with Edge. VERY frustrating trying to connect to my two investment firms this year and had to research what to unclick which took a while.
Thank you.
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We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.
Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.
If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab.
I suggest you write a letter to corporate HQ and you can leave all of the feedback you want but be advised that Intuit does NOT take notes. The developers are all in India and they rarely if ever implement suggestions from users.
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