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Level 2

Turbo Tax Social Care

Is TurboTaxSocialCare a legit thing?


I've been working with Intuit via Twitter to try to troubleshoot an issue with my copy of TT. I was given an email address to send some info, including the last 4 SSN and birth year, in order to receive a new copy of TT as the one I installed is not working. The email address includes the above social care address.



6 Replies
Level 15

Turbo Tax Social Care

The e-mail address you're wanting to confirm is


Level 2

Turbo Tax Social Care

I was given [email address removed]

Not applicable

Turbo Tax Social Care

I can confirm that the email address is indeed real. Our social teams use that email to confirm your info securely. Hope this helped! 

Level 1

Turbo Tax Social Care

I was given an email. [email address removed]

To send a lot of personal information to get my state efile to work. Is this a legit email?

Level 1

Turbo Tax Social Care

[email address removed]

Is this a legit email.  I am trying to get my state tax efile and she said to email info here and she would send my a download to fix.  She wanted a lot of personal information 

Employee TurboTax Specialist

Turbo Tax Social Care

We can't be too sure if that is a legit email or not. We can, however, inform you to be aware of phishing scams and spoofed sites.


Avoid phishing scams and spoofed sites

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