Turbo Tax Premier 2025 install problems

[Special-K]

I installed TT Premier and install went just fine.  When I launch for the first time in Administrator mode I get this error message.  I'm running Win 11, I've uninstalled TT Premier 2024 prior to installing the 2-25 version.

[MarilynG1]

Here are some troubleshooting tips summarized from posts by other users:

Desktop Application Troubleshooting (Windows):

• Repair Visual C++: Go to Windows Settings > Apps, find "Microsoft Visual C++ 2015-2022 Redistributable (x64)," and select "Modify" then "Repair".
• Reinstall C++: If repair fails, uninstall it, download the latest version from Microsoft, install it, and restart your computer.
• Update Windows: Ensure Windows 11/10 is fully updated to avoid compatibility issues.
• Reinstall TurboTax: Uninstall the application, restart your computer, and reinstall to ensure a clean installation.
• Create a New User: Sometimes creating a new Windows user account resolves file access issues. 

Online Browser Troubleshooting:

• Clear Cache/Cookies: Clear your browser's cache and cookies to remove corrupted data.
• Use a Different Browser: Try switching browsers (e.g., Chrome to Edge).
• Check "S Mode": Ensure your computer is not running Windows in S Mode, which is incompatible with the desktop version. 

If these steps do not work, it is recommended to Contact TurboTax Support directly for further assistance. 

@Special-K