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Turbo Tax Flex Advance Loan Application Failure

I have consistently been unable to complete the flex loan application. I am currently stuck on uploading my 1040. I have tried from several different web engines, and made sure there was no password protection on the PDF file. No matter what I do, it will not accept it and allow me to advance further. However, when I log into my turbotax account, I can see under my documents where I have uploaded the 1040 at a minimum, 20 times. 

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2 Replies
M-MTax
Level 14

Turbo Tax Flex Advance Loan Application Failure

I don't think you'll get any help with this issue here on this board.

 

You might try calling their customer service number: 844-333-2167

Turbo Tax Flex Advance Loan Application Failure

Ive been having the same issue, i called turbotax no assistance just a generic response that if im doing everything correctly it has to be an internal glitch but i see people on reddit claiming they’ve applied and gotten approved and deposited so hopefully we can apply soon

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