turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

I opted into the IRS IP PIN program on 2/24/2024, and was issued a six-digit PIN.

At the "Sign Your 2023 Return" screen, Turbo Tax will not accept six digits, it wants five digits.

What do I do?

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

6 Replies

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file.  Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

Your six digit IP Pin is used for identity protection. The five digit sign in pin is used as your signature to e-file your tax return.

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

Thanks for your reply.

It was helpful.

cymesg
New Member

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

Re: Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

Cynthiad66
Expert Alumni

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

Your six-digit PIN from the IRS does not go there.  That is the IRS Identity pin.  Enter your 5-digit e-file pin here.

 

Follow these instructions to enter your Identity Protection Personal Identification Number (IP PIN) or to remove an IP PIN that you accidentally entered.

  1. Sign in to your TurboTax account.
  2. Open or continue to your return if you don't already have it open.
  3. In the search bar type IP pin (don't forget the space).
  4. Select the Jump to link in the search results.
  5. On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided.
    • If you need to remove the IP PIN, select the trash icon.
  6. Select Continue, then select Done.

 

@cymesg 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
bple
New Member

Turbo Tax doesn't accept my six-digit IP PIN at the "Sign Your 2023 Return" screen.

I called the TT help line,

open return > Personal > Other Tax Situations > scroll to ID Protection PIN

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies