Turbo tax deluxe 2024 will not allow me to start a new return. Either from pull down menu or start a new return button. Circle appears, after 1 minute it exits program.

[on2golf]

Turbo tax deluxe 2024 will not allow me to start a new return. Either from pull down menu or start a new return button. Circle appears, after 1 minute it exits program.

[JotikaT2]

If you are using TurboTax Online, try clearing your cache and see if that helps.

If you are using TurboTax Desktop, make sure your program is updated.  This can be done by logging into your desktop product.  Select Online in the menu on the top, and then select Check for Updates.

If you are unable to follow the steps above for the desktop program, you can follow the steps in this link to manually update your program.