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Turbo Tax 2024 Premier getting error on loading

I installed TurboTax 2924 Premier without any issues and entered most of my tax information over many days.  No issues at all.  

 

Now when I click on the icon, the TurboTax software will not even load.  I get the error message "TurboTax Error:  Looks like we've run into an error"

 

I checked all my system updates and rebooted just to make sure everything installed correctly during the last upgrade.  I even installed the software, downloaded a new version, installed that new version and when the install process asked to Launch TurboTax, I am receiving the same error.  No error messages appeared during the installation.   What could be causing this issue.  I need to complete my taxes.  Other versions of TurboTax I have on the computer runs without issues.   HELP!!!!!

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3 Replies

Turbo Tax 2024 Premier getting error on loading

I'm having identical problems. I installed a week ago, and it worked fine, although I did not start return. When trying to start today I got the same message. Tried to reboot, do disk clean-up, reboot, uninstall and reinstall the program, same message, Running windows 11 pro, p[urchased on Amazon.. I also tried running as an administrator, same error

BrittanyS
Employee Tax Expert

Turbo Tax 2024 Premier getting error on loading

Sometime the online update doesn't work and you need to do a manual update.  Try these steps and if it doesn't work then let me know:

 

If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

  1. Close TurboTax and all other programs except this browser window.
  2. Select this link to download the 319 MB update.
  3. Save the update file to your Windows desktop.
  4. Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update.

We don't offer manual updates for TurboTax state software. If you need to update your state, here are your options.

 

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Turbo Tax 2024 Premier getting error on loading

For me the superpatch did not even work, but the microsoft Visual C++ update did the trick

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