Turbo Tax 2024 Premier getting error on loading

Forum|Forum|1 year ago
February 11, 2025
3 replies
54 views

I installed TurboTax 2924 Premier without any issues and entered most of my tax information over many days. No issues at all.

Now when I click on the icon, the TurboTax software will not even load. I get the error message "TurboTax Error: Looks like we've run into an error"

I checked all my system updates and rebooted just to make sure everything installed correctly during the last upgrade. I even installed the software, downloaded a new version, installed that new version and when the install process asked to Launch TurboTax, I am receiving the same error. No error messages appeared during the installation. What could be causing this issue. I need to complete my taxes. Other versions of TurboTax I have on the computer runs without issues. HELP!!!!!

nuhorizons

Level 2

I'm having identical problems. I installed a week ago, and it worked fine, although I did not start return. When trying to start today I got the same message. Tried to reboot, do disk clean-up, reboot, uninstall and reinstall the program, same message, Running windows 11 pro, p[urchased on Amazon.. I also tried running as an administrator, same error

BrittanyS

Alumni - Intuit

Sometime the online update doesn't work and you need to do a manual update. Try these steps and if it doesn't work then let me know:

If you're having trouble updating your TurboTax 2024 for Windows Individual software using the "Check for Updates" method, here are instructions for how you can get the latest federal program update:

Close TurboTax and all other programs except this browser window.
Select this link to download the 319 MB update.
Save the update file to your Windows desktop.
Double-click the update file w_perrelsuperpatch... on your desktop to install the manual update.

We don't offer manual updates for TurboTax state software. If you need to update your state, here are your options.

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